Privacy Policy

Introduction

This privacy policy has been established to inform users who are concerned about how their Personally Identifiable Information (PII) is managed online. PII, as per US privacy laws and information security protocols, is data that can be used independently or in conjunction with other information to identify, contact, or locate an individual, or to identify a person within a specific context. Please review our privacy policy to understand how we collect, use, safeguard, or otherwise manage your Personally Identifiable Information through our website.

Access to Google User Data

CortexSheetAI accesses your Google user data via OAuth 2.0 upon your consent. We use the following Google APIs:

• Spreadsheets (Current Only): Access is limited to the spreadsheet you are currently using to enhance functionality without accessing other documents.
• External Requests: Allows us to send requests to external services like OpenAI to integrate additional features within your sheets.
• User Interface Customization: We enhance the user interface in Google Sheets to improve usability.
• User Information: We store your email to manage your account and ensure secure and personalized service.

Data is stored securely on European servers and is not shared with third parties unless required by law.

Our application complies with Google's API Services User Data Policy, including Limited Use requirements.

Personal Information Collection

When users engage with our Google Sheets add-on, website, or app, we transfer each request to OpenAI, through their API. OpenAI has indicated that they do not utilize data submitted via their API for training their AI models, and they retain data for 30 days solely for abuse and misuse monitoring before deleting it.

Our application accesses Google user data by signing in through the OAuth 2.0 portal. Specifically, we store your Google account email in our database to access the service.
The data is stored on European servers. Sharing: We do not share Google user data with any third parties, except when required by law. We ensure that all data usage is limited to the practices explicitly disclosed in this privacy policy.

Our Google Sheets™ add-on has been verified by Google's Workspace store.

CortexSheetAI use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

Usage of Collected Information

We may utilize the information collected from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, browse the website, or use certain other site features for the following purposes:

• To personalize your experience and deliver content and product offerings of interest.
• To enhance our website to serve you better.
• To assist in responding to your customer service requests more effectively.
• To process transactions promptly.

Usage of OpenAI

Our application employs third-party OpenAI, specifically from OpenAI, to process user data:

• Data types shared with OpenAI include text and numerical data from Sheets processed on request.
• The purpose of sharing data with OpenAI is to provide enhanced analytical capabilities and personalized experiences within our application.
• Impact on users includes potential data-driven insights and automation suggestions based on the processed data.
• We commit to responsible and ethical data use, adhering to principles of data minimization and ensuring that all data handled by OpenAI complies with applicable legal standards and our strict privacy policies. .
• By using our add-on, users consent to the processing of their data by OpenAI. There are no options to opt out of data processing by OpenAI once the add-on is in use.

We ensure the responsible and ethical use of data by requiring that all OpenAI comply with applicable laws and our own strict privacy standards.

Information Protection

Our website is regularly scanned for security vulnerabilities to ensure your visit is safe. We perform regular malware scanning. Your personal information is stored behind secure networks and is accessible only by a limited number of individuals with special access rights, who are required to keep the information confidential. Furthermore, all sensitive/credit information you provide is encrypted using Secure Socket Layer (SSL) technology. We implement various security measures when users place an order, enter, submit, or access their information to maintain the security of personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your Personally Identifiable Information to external parties without advance notice. This includes website hosting partners and other parties who assist in operating our website, conducting our business, or serving our users. We may also release information when appropriate to comply with the law in the United States.

California Online Privacy Protection Act (CalOPPA)

CalOPPA is the first state law in the US to require commercial websites and online services to post a privacy policy. This law extends beyond California, requiring any person or company in the US (and potentially worldwide) operating websites that collect PII from California consumers to post a conspicuous privacy policy. According to CalOPPA, we agree to the following:

• Users can visit our site anonymously.
• Once this privacy policy is created, we will add a link to it on our homepage or, at a minimum, on the first significant page after entering our website.
• Our Privacy Policy link includes the word 'Privacy' and can easily be found on the specified page.

Users will be notified of any Privacy Policy changes:

• On our Privacy Policy Page

Users can change their personal information:

• By logging into their account

Children’s Online Privacy Protection Act (COPPA)

When it comes to collecting personal information from children under 13 years old, the COPPA puts parents in control. The Federal Trade Commission (FTC), the United States' consumer protection agency, enforces the COPPA Rule, which outlines what operators of websites and online services must do to protect children's privacy and safety online. We do not specifically market to children under 13 years old.

CAN-SPAM Act

The CAN-SPAM Act sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to stop emails from being sent to them, and outlines tough penalties for violations. We collect your email address to:

• Send information, respond to inquiries, and/or other requests or questions.
• Process orders and send information and updates pertaining to orders.
• Send you additional information related to your product and/or service.

To comply with CAN-SPAM, we agree to the following:

• Not use false or misleading subjects or email addresses.
• Identify the message as an advertisement in some reasonable way.
• Include the physical address of our business or site headquarters.
• Monitor third-party email marketing services for compliance, if one is used.
• Honor opt-out/unsubscribe requests promptly.
• Allow users to unsubscribe by using the link at the bottom of each email.

If you wish to unsubscribe from receiving future emails, you can email us at:

• Follow the instructions at the bottom of each email.

We will promptly remove you from all correspondence.

Contact Us

If you have any questions regarding this privacy policy, you may contact us using the information below.

CortexSheet
United States
support@cortexsheet.ai